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Payment Terms and Conditions

The following terms and conditions for payment and delivery shall apply to all orders placed on the Site. Placing an order on the Site means that the customer fully understands the terms & conditions, and agrees to abide by them at all times.

We accept payments by credit cards. By placing an order using credit card and online payment methods, you confirm that the credit card used belongs to you or that you have been authorised by the owner to use it.

In placing an order with us, you authorise Chevalier to process a charge or charges on your credit card in the amount of the total purchase price of your order.

If your card issuer refuses to authorise payment to Chevalier, we will not be liable for any delay or non-delivery.

Once you have entered your personal and payment details and placed your order, we will contact you as soon as possible to confirm the acceptance of your order and delivery fee and time.

All orders are subject to stock availability and confirmation of the order price. We reserve our right not to accept an order if the product you ordered is out of stock.

You will be given an indication of the estimated delivery time when we contact you after you have placed your order. We will endeavour to meet these estimates but cannot guarantee that such estimates must be met.

Under normal circumstances, we provide free delivery. However, there may be circumstances that require additional payment by you. For example, if your address is accessible only by staircase.

We will require acknowledgment of receipt from you. By signing the acknowledgment, you accept the responsibility for the products ordered from that moment on. If the recipient is not the original purchaser, then you accept that the signature on the acknowledgment as an evidence of delivery and fulfillment of your order by Chevalier. You also accept the transfer of responsibility from the moment of signing of the acknowledgement by the recipient.

We only exchange goods if they are defective. Where you consider that a product is defective, you should promptly send an email to or call (852) 2111 4715 with details of the product and the defect. You can send the item you consider defective to: 3/F, Chevalier Engineering Service Centre, 21 Sheung Yuet Road, Kowloon Bay, Hong Kong. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to an exchange as a result of the defect. If you are eligible, we will send you a replacement product.

We do not accept refunds.

You agree that your use of our services is at your own risk, and that they are being provided to you on an "as-is" basis. Accordingly, to the extent permitted by applicable law, we exclude all express or implied warranties, terms and conditions including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

In addition, to the extent permitted by applicable law, we (including our parent, subsidiaries, and affiliates, and our and their officers, directors, agents and employees) are not liable for any damages or losses (including, but not limited to, loss of profit or other intangible losses or any special, indirect, incidental, or consequential damages) resulting directly or indirectly from:

  • your use of the Site and our services;
  • your use of the products purchased on the Site;
  • delays, errors, or inaccuracies in our Services;
  • viruses or other malicious software obtained by accessing, or linking to, the Site;
  • damage to your hardware device from the use of any our services; and
  • suspension or other action taken with respect to your account.

To the extent permitted by applicable law, our liability to you or to any third party arising from the purchase of product(s) on the Site is limited to the price of the product(s). The only exception to this is that we do not limit our liability for death or personal injury caused by our negligence.

Terms and Conditions of Use

Welcome to the Manhattan Kitchen Club website (the “Site”) of Chevalier (Building Supplies & Engineering) Limited (“Chevalier”). Access to and use of the Site is made available to you in accordance with the following Terms and Conditions of Use and any other rules posted on the Site (collectively, the “Terms and Conditions”). By using the Site, you are agreeing to comply with and be bound by all of the Terms and Conditions.

We reserve the right to make changes to the Site, the Terms and Conditions and the Privacy Policy at any time. You are advised to visit the Site from time to time to view the changes to the Site, the Privacy Policy and the Terms and Conditions.

Product Description
We will use our best endeavours to ensure that the content and the product descriptions on the Site as accurate and complete as possible. However we do not warrant that content and product descriptions are accurate, complete, up-to-date or error-free.

Intellectual Property
All trademarks appearing on the Site are the intellectual property of Chevalier or third party licensors and are protected by intellectual property and copyright laws. You may not distribute, reproduce or publish any content contained in the Site without prior consent or authorization of Chevalier.

The Site may include links to other websites that are not operated by Chevalier. We have no control over such sites and we will not accept responsibility for them or be liable for any loss or damage caused or alleged to be caused by or in connection with your use of those sites.

You may not create a link to this website from another website or document without Chevalier’s prior written consent.

Membership Terms and Conditions

These Membership Terms and Conditions apply to all members of the Manhattan Kitchen Club once the registration has been completed. Members of the Manhattan Kitchen Club agree and accept the Membership Terms and Conditions set forth herein and any amendments to be made from time to time.

You will need to register an account to use some of the services available to you on the Site. In registering an account you agree to provide information about yourself (including a valid email address) that is true, accurate, current, and complete in all respects.

In using the Site, you agree to accept responsibility for all activities conducted through your account. You are responsible for keeping your account and password confidential and secure.

All applications for membership shall be subject to the approval of Manhattan Kitchen Club, which it may or may not approve at its absolute discretion and without giving any reason therefor.

Membership of Manhattan Kitchen Club is personal. Membership benefits cannot be used by anyone apart from the individual member.

In the event of misuse of a membership, we reserve the right to suspend or terminate the membership in question immediately without further notice.

Privacy Policy

By using our services and website, you are consenting to our collecting, using and disclosing your personal data in accordance with this Privacy Policy. We may change this Privacy Policy from time to time.

We are committed to complying with the Personal Data (Privacy) Ordinance (Cap 486 of the laws of Hong Kong SAR) (“PDPO”). In this Privacy Policy, the meaning of “personal data” is as defined in PDPO.

A. Purpose of collection of your personal data
We will only collect and use your personal data which we believe to be necessary to fulfill the following purposes:
1) to administer your account (including processing your membership registration);
2) to process your orders for products and services any payments;
3) to handle your enquiries or complaints;
4) to promote our products and services; and
5) to help us improve our products and services.
You may opt-out of receiving information in relation to promotions by informing us your preference.
B. Transfer of your personal data
We will not transfer your personal data to other third parties.
C. Retention of your personal data
We will retain your personal data for as long as it is necessary to fulfil the above purposes.
D. Access and update of personal data
You may send an email to or call (852) 2111 4715 to access or update your personal data.